Deliveries

Delivery Information

Our Shipping Costs:

For all orders under $150, a flat rate of $10 applies for all deliveries Australia wide.

For all orders over $150, free shipping for all deliveries Australia wide.

 

Delivery Conditions:

we cannot deliver to Australia Post PO boxes, Parcel Collect, locked bags or parcel lockers.

 

Sendle Courier
Delivery Times:

Delivery times on orders placed between Monday & Friday.

Orders placed before 1pm will be dispatched the same day.

Orders placed after 1pm will be dispatched the following morning.

If the order is placed after 1pm on a Friday, or on the weekend, the order will be dispatched on Monday.

 

Posted for delivery 

Within metropolitan areas of Brisbane 2 days – delivery time estimate (business days)

Between a metropolitan area of Brisbane and a country location delivery time estimate (business days) 4 days.

 

Delivery between states:

Between Brisbane/Sydney 2-3 days

Between Brisbane/Melbourne 3-4 days

Between other capital cities 5-6 days

Public Holidays:

 

Shipping Delays:

 

Shipping Methods:

 

Same day Delivery? Eligible

 

International Shipping: Australia Only

 

What if my order hasn’t arrived in the estimated time?

 

Who will deliver my parcel?

Your parcel will be delivered by Australia post (eParcel & Express).

 

How do I track my parcel?

1. You’ll find your tracking number under “Consignment Number” in the PDF document attached to your shipment confirmation email.

2. Enter this tracking number at http://auspost.com.au/track/track.html

For parcel enquiries you can contact Australia Post directly on 137 678

If you have been through these processes and still cannot locate your parcel, please email us at clientservices@integrityskin.com.au

Ways to ensure you don’t miss your delivery:

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Order a personalised
Gift Card

Soon after you submit your order we will contact you by phone to organise payment and confirm the recipient information so we can send the Gift Card directly to them on your behalf.